Thank you for shopping with us. We strive to ensure that you have a seamless shopping experience. This Refund Policy outlines the terms and conditions for refunds on purchases made through our online store.
Eligibility for Refund
You may request a refund under the following conditions:
- The product delivered is damaged or incorrect.
- The product does not match the description or specifications as displayed on the website.
- The return request is raised within 7 days from the date of delivery.
Non-Refundable Items
Refunds will not be applicable in the following cases:
- Request for return raised after 7 days from delivery.
Items that have been used, washed, altered, or damaged by the customer. - The customer is requested to keep the original tags of the product intact if they wish to return the product. Products without original tags will not be eligible for return.Items marked as “Non-Returnable” or “Final Sale” at the time of purchase.
Return Process
To initiate a return:
- You can raise a request for return on our Mobile Application or through our website.
- You can also raise a request for return by sending an email to enquiry@krishpre.com
Kindly mention your order number, product details, and the reason for return. - Upon approval, we will arrange a reverse pickup or provide instructions for self-shipping.
Inspection and Approval
- Once the returned product is received, it will undergo a quality inspection.
- Refund approval is subject to the product meeting the eligibility criteria mentioned above.
- We reserve the right to reject returns that do not comply with our policy.
Refund Timeline
- Approved refunds will be processed within 10 working days from the date of pick-up of the product.
- The refund will be credited to the original payment method used during purchase.
- In case of Cash on Delivery (COD) orders, refunds will be processed via bank transfer.
Shipping Charges
- Shipping charges are non-refundable, except in cases where the return is due to our error (damaged or incorrect product).
- Reverse pickup charges, if applicable, may be deducted from the refund amount unless the return is due to our fault (damaged or incorrect product).
Jurisdiction and Dispute Resolution
- This policy shall be governed by the laws of India, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.
- Subject to applicable laws, all disputes arising out of or in connection with purchases from this website shall be subject to the jurisdiction of courts located in Bengaluru, Karnataka.
Contact Us
- For any questions or concerns regarding refunds, please contact:
- Email: enquiry@krishpre.com
Phone: 6364943098 - Address:
- KRISHPRE APPARELS
B-316, 3rd Floor, 1st Main Road,
Peenya Indl. Area,
Peenya 1st Stage,
Bengaluru – 560058 - Last Updated: [02/04/2026]